how Was social media doctor born?

When our owner Kaitlyn Young decided to form Social Media Doctor, she was looking to solve the problem of non-personable social media services.

You see, she had seen so many businesses hire social media managers, (both in-house and remote) that didn't take the time to get to know the owner, the brand, their core values, the voice of the company, or its employees...

Not only does this cause a generic look online that does not sell or attract the right audience, it actually REPELS people and potential clients because of the lack of authenticity!

Now more than ever, people buy from brands that they know, like, and trust. This means letting viewers IN to see some of their personal life, what's happening at the office, and letting unique qualities shine!

So, Social Media Doctor was born in March of 2022, after Kaitlyn gained 8 years of experience in business, management, media, and leadership throughout her other career opportunities.

She set out on a mission to help business owners get the right audiences following them and to help their businesses flourish!

Since then, Social Media Doctor has worked with multiple big name brands, businesses, and groups to help them grow and to get their authentic message out to the right people, by using the right types of content for their brand!

Our Core Values


We keep our word, and if we can't we follow through,

we do the work to make it right!

ALWAYS Get Back Up

When we make a mistake - we own it, we fix it, and

we learn so we don't make that mistake again!

Respect EVERY Individual

Every person we interact with, every company we represent,

and every action we take will show respect to our team

and the others we are interacting with!


This means our clients get the results, we get paid, and

everyone WINS! We make our client, employee,

and community missions our own!


Kaitlyn Young - founder & CEO

Kaitlyn is the Founder & CEO of Social Media Doctor. In addition she is a proud member of the leadership team at Iconic Alliance, and 2-time Best-Selling author.

She has been in the business world since the time she was 18, and through her combined years of experience, extensive mentorship, and impactful business relationships, she has been able to grow SMD while helping numerous businesses flourish.

Kaitlyn has been married to her husband Scott since 2017, and currently lives in their home in Grand Rapids with their adorable cats and dogs!

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